Privacy Policy

Last updated: September 2026

This Privacy Policy explains how 5 Senses of Portugal ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or submit the waitlist form.

1. Information we collect

When you submit our waitlist form, we collect:

  • Your name, email address, and contact number
  • Your country
  • Whether you have travelled with us before
  • Whether you are bringing a family member or friend, and their name(s)

2. How we use your information

We use this information to review your application, get in touch with you (by email or WhatsApp) about availability and trip details, and to manage your booking if you decide to join us.

3. Email communications

When you submit the form, we send you a confirmation email and, internally, a notification email so our team can follow up. These emails are sent through Resend, a third-party email delivery service, acting as our data processor. We do not use your email address for marketing without your consent.

4. Data retention

We keep your information for as long as necessary to manage your application and trip, and for a reasonable period afterwards for administrative and legal purposes, after which it is deleted.

5. Sharing your information

We do not sell your personal data. We only share it with trusted service providers strictly necessary to operate the trip and this website (such as our email delivery provider), who are required to protect your data.

6. Your rights

Under the General Data Protection Regulation (GDPR), you have the right to access, correct, delete, or request a copy of your personal data, and to object to how we process it. To exercise any of these rights, contact us using the details below.

7. Data security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

9. Cookies

We use a small number of cookies. Essential cookies keep the website working correctly. With your consent, we also use Google Analytics to understand how visitors use our website, so we can improve it. You can accept or reject analytics cookies in the cookie banner shown when you first visit the site.

10. Contact

Questions about this Privacy Policy or your data can be sent to 5sensesportugal@gmail.com.

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